terms & conditions :

 

  STANDARD TERM & CONDITIONS/ARTIFEX LONDON LIMITED

 
1) A deposit payment is required with every order, before Artifex London can instruct its manufacturers.
   
2) All deposits are calculated at 75% of the total value of the order, because Artifex London pays 100% of its manufacturing cost in advance. The deposit is non-refundable, should the order be cancelled after manufacturers have been instructed.
   
3) Artifex London cannot accept credit card payments for the time being. All payments should be by cheque made payable to Artifex London Limited or by BACS transfer and sent to the York office address at the foot of the invoice
   
4) Specific details of each order are listed on the quotation and proforma invoice. Customers are requested to check these carefully and sign and return a copy to Artifex before an order can be placed. Receipt of the signed quotation, proforma invoice and/or the deposit payment is taken to mean confirmation that these details are correct. Artifex London cannot accept liability arising from manufacturing errors where the correct details were not supplied.
   
5) Goods should be inspected carefully on the day of delivery to ensure they are not damaged and that they meet the correct specification.
   
6) The balance due on every order must be paid in full at the time of delivery or collection otherwise the goods cannot be released.
   
7) Delivery charges are clearly itemised on the quotation and proforma invoice. The company prefers to use RDI Services, to handle all its deliveries especially where heavy items are involved. These deliveries will be invoiced to the client by Artifex London at cost. If an alternative transport company or delivery service is preferred please notify Artifex London in advance.
  These terms and conditions do not affect your statutory rights.